Kids Klub exists to assist parents and children in the process of building mature young adults equipped to cope with all that life throws at them in a confident yet caring fashion.

A couple of days break for a six year old can help them get used to spending time outside of the family unit, in a controlled environment.

For teenagers, the challenges of the more adventurous sports are handled under the supervision of our trained team. They protect and instruct, but never restrict the natural exuberance of youth for as long as it poses no risk to the youngsters or their companions.

Staff Our staff are the key element in ensuring the safety and well-being of our guests. Kids Klub’s reputation is such that we are able to pick and choose our employees from a large number of applicants. Our final selection is based on their qualifications, enthusiasm, experience in the field, and personality. ALL staff are checked against the enhanced CRB files and further child protection safeguards include the meticulous following-up of references. Nobody works for Kids Klub without passing through a stringent interview and selection process, yet even then they must complete an induction programme, satisfactory completion of which is a condition of employment. Even when they have passed all the employment checks or system of assessments, appraisals and retraining is designed to keep their standards continuously high.

Activity instructors have to hold recognised qualifications from the relevant national governing bodies such as the British Canoe Union or Mountain Leader Board.

Code of Practice
To monitor our provision for the safety and welfare of your child we undergo inspections from organisations – such as S.A.F.E (Safer Activities For Everyone) and The British Activity Holiday Association (BAHA) – which have strict criteria, all of which we have consistently passed since our registration. We adhere to the working practices outlined in the BAHA manual and those of other national governing bodies. The British Activity Holiday helpline is on 01932 252994.

Furthermore we have our own code of practice which covers where and how the activities are run within each centre and adapts the national standards to our own specific activity centres. Our code of practice also looks at the ways in which we look after the children outside of activity time on a pastoral basis ensuring that the children are well cared for 24 hours a day.

Each of our activity centres has a copy of our code of practice, a BAHA manual and their own risk assessment file all of which are available to view by members of the public upon request.

Activity safety Each activity begins with the issue of appropriate safety equipment and the most serious part of the session – the safety briefing. Our equipment standards are high, so we discourage our guests from bringing their own, other than racquets or golf kit. A logbook system is in place to monitor all safety-critical items. For all water-sport activities the appropriate buoyancy aids are provided for all participants. It is a condition of booking that parents must note on the booking form any activities they wish their child to be excluded from. Otherwise parental consent is assumed. Furthermore should you the parent not wish to have your children in photos that may later be used in our communications material (brochures, advertisements etc) then please indicate this by ticking the appropriate box on the booking form.

Medical care
At each centre we have qualified and experienced first-aiders available twenty-four hours each day. As back up we have arrangements with local doctors who can be called in as required.

The booking form allows you to tell us about any medical conditions, special needs or dietary requirements that may apply. Medicines, other than inhalers, are lodged with the staff who then supervise and monitor their use. It’s important that we know of any recent medical history should anything re-occur.

Who’s who
Our staff team at each centre are structured as follows:

Out of Activity Staff – Staff paired on a 24-hour rota to look after mornings, evenings and the few other times the guests aren’t actively engaged in activities. They are skilled and diplomatic in offering gentle reminders about such mundane matters as the use of toothpaste and soap.

Indie Co-ordinator – Each site will have a person along with his/her duty team purely responsible for the booking in and out of the children upon arrival and departure. They will also be on-hand throughout the day to make sure that the children are happy, eating well and joining in all the activities. Activity Co-ordinators - These positions are filled by staff who may have a particular qualification, skill or enthusiasm in specific areas such as Arts & Crafts and Dance & Drama, thus ensuring that these popular activities are well organised and varied on a day to day basis. Activity Supervisors – Trained organisers of entertainments, team games and activities. The majority work with us season after season. Activity Instructors – Experienced instructors holding recognised qualifications for the specialist activities.

Centre Manager – In charge of, and totally responsible for, the staff and organisation of his or her centre. You may discuss any requests or concerns about your child or their holidays direct with the Centre Manager.

The packing list
Daily guests will need little other than a change of clothes, swimming costume and towel. They will have access to both changing rooms and secure storage.

Those staying for longer should bring at least two pairs of jeans / trousers or trainer bottoms, swimming kit, shorts, sufficient underwear, at least two sets of footwear including a pair of trainers suitable for getting wet, a coat or jacket, washbag with a couple of towels, and a torch.

This is an activity holiday, so the clothing should reflect this, being tough and easily washed rather than expensive. Each item should be name-tagged.

We can’t indemnify for loss or damage to expensive possessions, these are best left at home. Valuables, such as train tickets, cash and passports, can be securely stored in the centre manager’s office.

Pocket money
As the activities are included in the package there is little need for large amounts of cash especially if your child is just coming for the day. Most children staying on a residential basis arrive with between five and twenty pounds per week. Pocket money is ‘banked’ on arrival, withdrawals being made from the Kids Klub ‘Tuck Shop’. This meets the dual aims of guarding against accidental loss and encouraging sensible budgeting.

Timings
Residential arrivals between 2pm and 4pm on Sunday.

Residential departures up to midday on Saturday.

Day Camps start at 8.30am and finish at 5.30pm with activities morning and afternoon

Keeping in touch
We encourage the children to write, plus we have coin and card operated phones and even a fax service if necessary. If you feel it is necessary to phone your child ring the centre office and they will arrange a convenient time. Mobile phones are permitted but we strongly recommend that these are handed in to the centre manager who will issue them outside of activity time. This ensures that safety is maintained during the activity time and that no phones are misplaced.

Unescorted travel
Pick-ups from local train, coach or bus stations are included in the package, and for our foreign guests we can also collect from airports and ferries for the cost of the taxi fare.

Just tell us your needs on the booking form.

Ups and downs
What really matters to Kids Klub is that every one of our guests has the best possible time. If they feel that something is wrong with any part of their holiday the children are encouraged to tell one of our staff. If we know, we can put it right – on the spot.

If a problem is fed back to a parent it is vital they inform the centre manager or the team leader so we can act. All feedback is valued as it helps us improve and adapt our holidays. If anything needs bringing to our attention after the holiday is complete, contact Maggie, a dedicated staffer at Head Office, with whom any such matters can be raised.

Further notes
Some activities may not always be available, due to weather or for those on shorter visits due to activities not being on the programme on that particular day.

We reserve the right to charge for breakages or send a child home should they consistently disrupt another child’s holiday or deliberately break camp rules. For further details on all our terms and conditions please see the reverse of the booking form.