Our Staff & Safety
We take our recruitment and safety very seriously at Kids Klub. In creating an environment where the children can have fun and exciting time learning new skills and activities it is imperative to have a safety and welfare infrastructure in place to minimise risk and maximise the support given to each child ensuring that they have a safe and enjoyable experience.

Kids Klub exists to assist teachers, group leaders, youth workers, parents and children in the process of building mature young adults equipped to cope with all that life throws at them in a confident yet caring fashion.

A couple of days break for a six year old, acting as a taster, can leave him or her with an eagerness to mix time spent away from the family with those irreplaceable, and long remembered, family holidays.

By the teenage years the challenges of the more adventurous sports are handled under the supervision of our trained team. They protect and instruct, but never restrict the natural exuberance of youth for as long as it poses no risk to the youngsters or their companions.

Our Staff The key element in ensuring the safety and well being of our guests is the staff. Kids Klub’s reputation is such that we are, to a large extent, able to pick and choose our employees from a large number of applicants. Our final selection is based on their qualifications, enthusiasm, experience in the field and personality. We insist on criminal records bureau (CRB) police checks for all employees who work with children. Further safeguards include meticulous following-up of references.

Nobody works for Kids Klub without passing through a stringent interview and selection process, yet even then they must complete an induction programme, satisfactory completion of which is a condition of employment. Even when they have passed all the employment checks or system of assessments, appraisals and retraining is designed to keep their standards continuously high.

Activity instructors have to hold recognised qualifications from the relevant national governing bodies such as the British Canoe Union or Mountain Leader Board.

Your Staff Regardless of how many adults you bring to accompany your group we will staff for the group on a ratio of at least 1 Kids Klub staff member for every 12 children and depending on the groups programme and age this may even go down to a ratio of 1 to 8. All of our activity sessions are instructed by our trained staff and we expect any accompanying adults to support Kids Klub staff in making sure that the children are at the right place at the right time. Outside of activity time we will always have a ‘duty team’ on site to offer 24 hour support

Furthermore, we have our own code of practice which covers where and how the activities are run within each centre and tailor makes the national standards to our own specific activity centres. Or code of practice also looks at the ways in which we look after the children outside of activity time on a pastoral basis ensuring that the children are well cared for 24 hours a day.

Each of our activity centres has a copy of our code of practice, a BAHA manual and their own risk assessment file all of which are available to view by members of the public upon request.

Activity safety Each activity begins with the issue of appropriate safety equipment and the most serious part of the session – the safety briefing. Our equipment standards are high so we discourage our guests of their own other than racquets or golf kit. A logbook system is in place to monitor all safety-critical items. For all water-sport activities the appropriate buoyancy aids are provided for all participants.

It is a condition of booking that the person responsible for the group communicates with our sales team any activities that they wish their children to be excluded from. Otherwise parental consent is assumed.

Medical care
At each centre we have qualified and experienced first-aiders available twenty-four hours each day. As back up we have arrangements with local doctors who can be called in as required.

Once again it is essential that upon booking the person responsible for the group tells us about any medical conditions, special needs or dietary requirements that may apply. Medicines, other then inhalers, can be lodged with the staff who then supervise and monitor their use.

Need more information?
Should you have any queries regarding any of the aspects above then please do not hesitate in contacting a member of our ‘group’ sales team on 01449 742700 or email at info@kidsklub.co.uk. Furthermore, a CD-Rom with all risk assessments and certification for all Kids Klub centres is also available upon request